Customer
Lander & Rogers
About
Lander & Rogers is a leading independent Australian law firm, comprising over 700 people including 109 partners. The firm is global in its approach, but remains fiercely independent and truly Australian. Lander & Rogers established Australia's first LawTech Hubs in Melbourne and Sydney. Their key sectors are Government, Insurance & Financial Services, Real Estate, Retail & Supply Chain and Technology
Sector
National Law Firm
The Challenge: managing contract volume and risk
Peppy Mitchell, Chief Risk Officer and General Counsel at Lander & Rogers, shared the challenges of managing a high volume of contracts. With over 350 supply agreements and numerous client contracts outside of standard terms, the review process was becoming overwhelming.
"Contracts are often lengthy, sometimes 30 pages of fine print, and reviewing each one takes hours. With hundreds of contracts to review and limited resources, the process could be more efficient, requiring the team to better prioritise risks."
– Peppy Mitchell, Chief Risk Officer and General Counsel
Balancing efficiency with thoroughness was a critical pain point, especially when negotiating contracts with varying levels of bargaining power. The need to monitor contract risks long after they’ve been signed made managing portfolios without a clear, centralised process a logistical challenge.
The Solution
Lander & Rogers implemented our Playbooks automated contract review solution, enabling the firm to automate and streamline the contract review process, significantly reducing the time required to assess contracts.
Peppy and her team developed their own review playbooks, embedding their legal expertise and the firm's best practices into the system. Playbooks then reviews contracts by applying this pre-established playbook to ensure that each contract is assessed against the guidelines created by Peppy and her team. Playbooks flags potential risks based on the established framework, providing valuable insights.
One of the platform's standout features, according to Peppy, is its ability to monitor and reassess older contracts for emerging risks:
"Contracts that were green at the time they were signed may now pose significant risks as regulations change or best practices evolve. Lext Playbooks ensures we don’t overlook these old agreements, helping us stay ahead of potential issues."
The Impact
The time savings from Lext Playbooks have been significant, and have allowed the team to manage a larger volume of contracts while freeing up time for more strategic, high-level legal work.
"What used to take three to four hours per contract now takes only about 30 minutes"
– Peppy Mitchell
By automating the review process, Peppy and her team are no longer burdened by the manual task of sifting through contracts. Lext quickly identifies areas of concern, enabling prompt decisions on whether a contract requires renegotiation or escalation. With time savings of 75-80% per contract, Playbooks has empowered Lander & Rogers to operate more efficiently, proactively manage risks, and prevent costly oversights.
The benefits of Playbooks extend beyond Lander & Rogers. "Clients managing large portfolios of contracts, particularly those in sectors with complex risk profiles, can significantly reduce risk and make better-informed decisions with Lext," says Peppy. For industries dealing with high volumes of contracts or those that require detailed risk assessments, Lext is a game-changer. By automating risk assessments and ensuring compliance with evolving best practices, clients can streamline workflows and stay ahead of potential pitfalls.
Peppy’s advice to other legal teams is simple:
"Don’t hesitate to try it. If you’re feeling overwhelmed by the volume and complexity of contracts, Lext can help alleviate that burden."
