Customer Stories

IARC improves access to its market-leading immigration law resources

"Seeing into the AI and seeing what we could get back and the quality of responses, even in those early stages and seeing how intuitive it was, was really phenomenal."

Immigration Advice & Rights Centre

Customer

Immigration Advice & Rights Centre

About

IARC is a specialist, not-for-profit community legal centre based in New South Wales, Australia. Its mission and goals are focused on providing legal assistance to vulnerable migrants and advocating for a fair and just immigration system.

Sector

Not for Profit Incorporated Organisation

The Problem

IARC has traditionally published the Immigration Kit in hard copy. But just as soon as it was published, changes to the law would mean that the printed edition was out of date.

The Solution

Lext developed a web app version of the Immigration Kit that enables the content be updated in real time for its readers, as well as including intuitive and responsive AI search and chat features that draw on the content of the Kit to deliver reliable and sourced answers to natural language queries.

"Previously with the immigration kit, you'd be turning through hundreds, if not thousands of pages of information trying to find the answer. What the Immigration Kit Digital Edition allows you to do is to really get access to that information at your fingertips, ask questions of the kit, and get those responses very quickly."

The Impact

Let's wait and see! Launching mid-2025.

Hear more about the benefits of The Digital Immigration Kit:

Accessible

Up-to-date

Accurate

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